Privacy Policy

Three Snails team pays special attention to privacy. We fulfill all customer’s demands on the personal information data security terms. Our transparent policy is provided with protection settings giving you confidence during our website use. You can choose the way we are going to use your personal information. Please read the policy carefully before making an order or using


Privacy Policy agreement

In order to provide customer with services we need to collect their personal information. By reading this article of attention you clearly understand and get informed on how we use your personal data. In the case you don’t agree with our private policy terms you’d better not use the services presented.

Our policy requires you to be at least 18 years old. If not you should be supervised by the account owner. We inform you that your information is going to be used on the territory of Ukraine where Three Snails shop operates. Mind that privacy laws and standards may differ from your residence country while applying. Your personal information will be transferred only under condition to meet appropriate protections.


Information operation

There are different ways we can collect or receive your private data. You can decide what information to give on your own. However there are special service requirements you need to follow by giving information they demand to be provided with our services.

Valid email address is needed as well as your name during registration at our site as a customer. You can remove, review and change information in your account settings. Thus you have to provide your personal data for us to supply you with services. Our site operation demands depend on the service you choose and you have to give the following: billing contact name, address, telephone number, credit card number, telephone number, postal address to meet our services while making order, singing up, paying for the purchase. Three Snails can use your credit card information for billing and payment actions.


Information we get automatically

At the time you visit our site we automatically get information from your browser or mobile device such as IP address, cookies and data about pages you visit in order to allow us to operate and provide the services. We need this information for the purpose to analyze our customer Internet behavior and to provide them with efficient advertisement.

To improve our site activity and services we use analytics software to examine functionality of the site on your device. We may collect the following data: frequency of use, your site activity, errors, search history. Thus id information you give using our site is not linked to the analytical software.


Manage the information

You are free to manage the information you provide by editing or removing it. You also can change the way we contact you. You could also be informed about our service updating or sales program vie the e-mail.



To contact us use your e-mail address, site phone number or social network. We are not going to retain your login information for your email service, mobile device, or social network site.


Messages from Three Snails

We may contact you using your valid e-mail address which is required. Our manager can contact you using the phone number is the case of urgent situation or during some transactions. Three Snails may send a message to provide you with information about products or information of your interest.

Using our services you agree Three Snails can send you messages of non-marketing character which may concern some transactions, account, security or product changes. There are some examples of messages include an email address confirmation during registration, order notification, service availability, modification of key features or functions, relaying conversations with buyers.

To receive marketing emails and messages from us you have to register for an account or subscribe to a newsletter, or provide us with your email address or phone number. On the other hand you can easily unsubscribe from the marketing e-mails through the setting of the marketing e-mails or messages.


Information processes

At the time you access or use the services, we collect, use, share, and otherwise process your personal information as described in this policy. We rely on a number of legal bases to use your information in these ways. These legal bases include where:

  • It is necessary to perform the contractual obligations in order to provide the services to you;
  • Also necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims;
  • necessary for the purposes of our or a third party’s legitimate interests, such as those of visitors, members, or partners;
  • you have expressly made the information public;
  • occasionally necessary to protect your vital interests, or those of others

We may use your information to improve and customize our Services, including sharing of your information for such purposes, and we do so as it is necessary to pursue our legitimate interests of improving our Services for our users. This is also necessary to enable us to pursue our legitimate interests in understanding how our Services are being used, and to explore and unlock ways to develop and grow our business. It is also necessary to allow us to pursue our legitimate interests in improving our Services, efficiency, interest in Services for users and obtaining insights into usage patterns of our Services.

We may also use your information for safety and security purposes, including sharing of your information for such purposes, and we do so because it is necessary to pursue our legitimate interests in ensuring the security of our Services, including enhancing protection of our community against spam, harassment, intellectual property infringement, crime, and security risks of all kind.

We respect your privacy. Three Snails will not disclose your name, email address or other personal information to third parties without your consent, except as specified in this policy.



The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and after it is received. Your account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services.


Policy Changes

We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by doing one (or more) of the following: posting the changes on or through the Services, sending you an email or message about the changes, or posting an update in the version notes. We encourage you to check back regularly and review any updates.

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